Privacy Policy


Effective Date:………………



This Privacy Policy (“Policy”) describes and applies how StartUp Movers Private Limited (, “Company”, “We”, “us” or “our”) collects, uses and protects the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) share and provide to us. We have designed our policy in consonance with the legal provisions enacted by the Government of India. By using the Services, you consent to the privacy practices described in this Policy.

This Privacy Policy applies only in relation to personal information obtained by us from our users in the course of their usage of our services. Any information that is available or accessible in the public domain or furnished under any law will not be regarded as personal information for the purposes of this Privacy Policy, and is not subject to the protections laid out in this policy. This includes, but is not restricted to, information shared on public sections of social media websites, blogs, discussion boards, and so forth; you share such information at your own risk.

This Policy is subject to change without prior notice, so it is recommended that you review this policy periodically.

What data do we collect?

We may collect personal information from you when you opt to use our Services which is anything that could be used to identify you and related information.  In furtherance of Cookie policy, we may use cookies to manage our users’ sessions, to store your preference language selection and deliver you relevant advertisements.

Collection of Personal Information

We collect and categorize information about our users (‘personal information’) as follows:

  • User Profile Information:

When a user registers for our services, we collect some or all of the following information with the user’s Knowledge and consent:

Identity information, including sex, age, marital status, Contact information, including email address, postal address, photograph, religion, educational qualifications, gallery, information about your job or business, phone number; Social networking information, (as in the case of services aligned with Google, Instagram, Facebook, etc.) including publicly available information regarding the user’s preferences, friends/contacts and their preferences; User ID information, including usernames, passwords, your credit card/debit card details or  financial account information, such as an ID and password in case you choose to purchase or pay for the services availed and other security-related information used in relation to our services. It may also include other similar demographic information when such information is relevant to a particular financial product or service you have requested and the content of these communications, including but not limited to recordings of phone calls where permitted by law, when you communicate with us, either by email, phone, or other means of communication.

  • Information we collect automatically: 

We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices. This information includes:

  • your activity on our website, Mobile Application.
  • your interactions with our emails and texts, chat and with our messages through push and online messaging channels.
  • details of your interactions with our customer service, such as the date, time, and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.
  • device IDs or other unique identifiers.
  • location coordinates (latitude, longitude).
  • device and software characteristics (such as type and configuration), connection information, Mobile identifiers (UDID and IMEI) and MAC addresses including type (Wi-Fi, cellular), IP address and application User IDs (which may tell us your general location), browser and standard web server log information.
  • Usage Information:

We also use our systems to securely store and keep track of the following information:

User account history, including all billing information, communications, payment history, and transactional history (excluding banking details, except as stored with the user’s consent in the user profile data). These records are maintained in an encrypted form on secure servers. Service usage data, including data about your usage of our services, such as website URLs which you visit and from which you request downloads, your web request, your IP address, browser metadata (including browser type and language), date and time of request. Stored Information, including data which may be created by you or by a third party, and which you wish to store on our servers (such as image files, documents, etc).

  • Cookie Policy:

In order to provide you with a customized experience of our website, we use cookies. Cookies are tiny text files which are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you. You can set your browser settings to notify you when you are sent a cookie, so that you can choose whether or not to accept it. By accepting a cookie, you consent to our use of any personal information collected using that cookie, in line with this policy.

Purpose of collection and use of Personal Information

We collect personal information about our users and used to the extent and for the purpose that it enables us to conduct our business and to deliver and improve our services. By accepting the Terms & Conditions (available at ____________), you acknowledge and agree to our collection, storage and use of your personal information as described in this Policy. We collect, retain and use the information under this policy for the following reasons:

  • To comply with our obligations under law.
  • To manage our relationship with you.
  • To provide services in a reliable and efficient manner.
  • To compile statistical and demographical profiles for our business and marketing activities, using certain kinds of information in aggregate form.
  • To develop new features and improve the Service.
  • To support subsequent customer service inquiries.
  • To improve the safety and security of the Service.

We will not use your personal information for any purpose other than what is stated above, without obtaining your prior written consent.

Monitoring, Share & Disclosure of Personal Information

We will never sell or trade your personal information with third parties, and we will not disclose your personal information except as set out in this Policy. In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your personal information with our affiliates, i.e. any entity which controls, or is controlled by, or is under common control with us. If the circumstance arises that we have procured an element of our services from a third party service provider, you agree to our disclosing your personal information to such third party. Such disclosure will only be made to the extent that it may be necessary, and solely for the purposes of providing the service to you.

While we take all reasonable measures to protect your privacy on our systems and website, we will not be liable for any unauthorized or unlawful use of personal information by third parties, such as advertisers and other websites linked to our website, which are not controlled by us. Please remember that the privacy policies of our business partners, advertisers, sponsors, linked websites, etc. may differ from ours.
We may disclose information described in this Policy, if it is compiled in an anonymous, aggregated form and is incapable of being used or interpreted in a manner that may personally identify any user of our systems or website.

If we are required to intercept, monitor, store and/or disclose personal information by law, to conduct our business, to secure our systems or to enforce our own rights, we will ensure that this is done in a manner prescribed by/consistent with law. Such interception, disclosure, monitoring and storage may take place without your knowledge. We will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. In order to ensure that all our users comply with the Terms & Conditions, we may monitor your personal information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. We may also monitor your personal information to safeguard the security and integrity of our services. This monitoring may include the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.

We may disclose personal information in other circumstances, with your consent. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.

International Transfers

Some of our users, who are the citizens of any country other India may opt to visit our website or avail our services. As a result, your personal information may be collected, used, disclosed, stored and processed outside of your country of residence for the purposes described in this Privacy Policy and you hereby consent to the transfer of your personal information for these purposes

Hence, for other jurisdictions, we will only transfer your personal information to a third party in a country which has equivalent privacy laws, where we have your consent, or where we have otherwise taken reasonable steps in the circumstances to ensure that the overseas recipient does not breach such privacy laws.


Under certain jurisdictions, you may benefit from certain rights granted by applicable law but subject to limitations therein to the extent permitted by law. These rights may include a right of access, information, rectification, restriction, opposition, erasure or portability, or the right not to be subjected to automated decision-making.

If you are a user in India, you will be provided with the right to access and review your personal information, to the full extent as required by law.

If you want to exercise any of the rights available to you or find out more, please contact us. We handle requests in line with the timeframes set by applicable laws. We may need to request additional information from you for the purpose of identifying you. Certain exemptions may apply to your request; if so, we will inform you when responding to your request.


Personal information is maintained on our servers or those of our service providers and is accessible to our authorized employees, representatives and agents. We maintain technical, physical, and administrative security measures designed to provide appropriate protection for your information against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorization controls.

Children’s Privacy

We encourage not to collect information from individuals under the age of 18 or other individuals who are not legally able to use Services. If we obtain actual knowledge that we have collected information from a minor who is under the age of 18, we will promptly delete it, unless we are legally obligated to retain such data. If you believe that we have mistakenly or unintentionally collected information from a child, please contact us.


This Privacy Policy is effective as of the Effective Date set out above. We may revise this Privacy Policy from time to time. We will notify you of material changes to this Privacy Policy by posting the revised policy on our website and/or by sending you an email describing the changes. We encourage you to visit our website frequently to review the current version of this Privacy Policy and to keep your contact information on record with us up to date. Your continued provision of personal information or use of our Services following any changes to this Privacy Policy indicate that you have read and understood the latest version of this Privacy Policy.


If you have any questions or concerns about this Privacy Policy or our handling of the personal information collected from you, please contact our Privacy Officer at ………………………… All questions and concerns received will be considered and appropriately handled in accordance with the applicable law.

You have the right to lodge a complaint with the concerned Supervisory Authority, Commissioner or other applicable authorities for data protection in your country of residence, should you find that we did not appropriately address your question or concern.

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